Returns & Exchanges

At Beauty of Joseon, we want you to experience the full benefits of Hanbang skincare, but if you are not completely satisfied, we offer a 30-day return policy for unused and unopened products. Please note that for hygiene reasons, items must be in their original packaging to be eligible for a refund.

1

Check Eligibility

Ensure your items are unopened, unused, and within 30 days of the delivery date to qualify for a return.

2

Submit a Request

Contact our customer support team with your order number and the names of the products you wish to return.

3

Ship Your Items

Pack the items securely in their original box and use the provided return shipping label to mail the package back to our warehouse.

4

Receive Your Refund

Once our team inspects the returned goods, we will process your refund to the original payment method within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing